InboxRatio
Check your domain

Catalog entry · InboxRatio Editorial

E-goi: User reviews & features

E-goi is an omnichannel marketing platform in which email is the core channel, with its measured demand split between Portugal and Brazil — the Portuguese-language markets on both sides of the Atlantic. e-goi.com served the platform directly (with Portuguese, Spanish, and English variants on the same domain) when we verified it in August 2026. As a tier-3 catalog entry it awaits both the pricing capture and the seed-list test; no price level is assigned until pricing is recorded at our normalization volumes.

Measurement status

Not yet tested

E-goi has not yet been through our seed-list placement test. We publish measured deliverability data only — never estimates.

From our feature dataset

Deliverability capabilities audit

The 17 deliverability capabilities we check every vendor for — authentication help, IP management, list hygiene, and reputation tooling. This audits what E-goi documents; it is separate from our tested deliverability ranking.

14 of 17 documented capabilities

  • Yes:

    SPF assistance

    Pick your DNS host and E-goi shows the SPF, DKIM and DMARC entries; SPF/DKIM turn green after Verify

  • Yes:

    DKIM setup

    'E-goi helps authenticate your mailings with SPF, SenderID, DomainKeys and DKIM'

  • Yes:

    DMARC support

    DMARC entry provided with SPF/DKIM in sender authentication; 'Advanced authentication (SPF, DKIM, DMARC)' for transactional

  • Yes:

    Dedicated IP

    Transactional sends on 'shared or dedicated' IPs; dedicated-IP accounts documented in help (price/plan not stated)

  • Yes:

    Shared IP pools

    'hundreds of IP addresses with different reputation levels'

  • Yes:

    IP warming

    Dedicated-IP warm-up process; during 30-day warm-up bounces must stay under 5% and complaints under 0.1%

  • Not documented:

    Automated warmupnot documented

    Warm-up rules described for senders; not stated as automated ramp

  • Not documented:

    IP pools managementnot documented

    Vendor operates IPs with different reputation levels; customer-side pool management not stated

  • Yes:

    Bounce management

    'automatically removing bounced contacts'; hard bounces removed immediately, soft-bounce levels Permissive/Moderate/Aggressive

  • Yes:

    Suppression lists

    Suppression list management prevents reimporting removed contacts

  • Yes:

    Complaint management

    FBLs 'to automatically process bounces and complaints'; spam complaints tracked in reports

  • Yes:

    Feedback loop handling

    'FBLs in place with all major ISPs (Gmail, Hotmail, Yahoo, etc.)'

  • Yes:

    Reputation monitoring

    Daily manual reviews of delivery effectiveness; transactional 'Continuous monitoring to avoid blocks or filters'

  • Partial:

    Blacklist monitoringpartial

    Shared infrastructure monitored to avoid blocks; for dedicated IPs 'all management is on your side' (MXToolBox/MultiRBL suggested)

  • Partial:

    Deliverability analyticspartial

    Delivery tracking and bounce/complaint metrics; pre-send link/image/HTML analysis; no inbox-placement reporting stated

  • Not documented:

    Deliverability consultingnot documented

    Internal daily deliverability reviews and Return Path certification eligibility; customer-facing consulting service not stated

  • Yes:

    Domain authentication guidance

    Help articles for sender authentication and per-host setup (cPanel, HostGator)

Items marked — are not documented by the vendor. In this category, silence is itself a signal. How we read vendor claims: methodology.

From our feature dataset

E-goi feature matrix

What the vendor documents, category by category. ◐ marks tier-gated or limited capabilities; — means the vendor does not document it.

Email6 of 6 documented
  • Yes:

    Marketing campaigns

    Email marketing is core channel; free 5001 plan allows 15,000 emails/month

  • Yes:

    Transactional email

    'Transactional API V2' with 'High deliverability and full control over your sends'

  • Yes:

    SMTP relay

    'Flexible API and SMTP relay' for transactional email

  • Yes:

    Bulk sending

    Email sends 'unlimited' in Base and Pro plans; GoSend prepaid send packs

  • Yes:

    Email templates

    Free templates by industry (webinars, e-commerce, restaurants, travel, Black Friday)

  • Yes:

    Drag-and-drop editor

    'Drag & Drop Editor' listed among email creation features

Automation6 of 6 documented
  • Partial:

    Email sequencespartial

    Base plan: 'basic marketing automation (autoresponders)'; 'full marketing automation (sales funnel)' from Pro; none on GoSend

  • Partial:

    Drip campaignspartial

    Autoresponders on Base; timed delays with time-of-day precision; full funnels Pro and Corporate

  • Partial:

    Event-based automationpartial

    Triggers incl. purchases, abandoned carts, price drops, back-in-stock, birthdays; Base/trial limited triggers, full on Pro/Corporate

  • Partial:

    Behavioral automationpartial

    Engages 'people clicking through your email' or 'those who abandon your shopping cart'; full trigger set Pro and up

  • Partial:

    Workflow builderpartial

    Visual automation editor (Autobots) with email/SMS/push/WhatsApp actions; limited triggers/actions on Base

  • Partial:

    Conditional logicpartial

    Conditional branching and segment-based splits; full feature access on Pro and Corporate

AI4 of 6 documented
  • Yes:

    AI email generation

    Content Generator 'creates text for various channels' and can correct, translate, change tone; available in all plans

  • Not documented:

    AI subject linesnot documented

    Content Generator described for channel text generally; subject lines not specifically stated

  • Partial:

    AI content optimizationpartial

    'Global Send Time Suggestion' and Performance Helper suggestions on PRO and Corporate; per-contact Send Time Optimization Corporate

  • Partial:

    AI segmentationpartial

    'AI Segment Generator' from Pro; predictive hyper-segments ('Identify patterns using AI') Corporate only

  • Partial:

    AI campaign recommendationspartial

    NBO 'analyzes your customers' purchasing behavior to suggest' products; advanced predictive AI Corporate only

  • Not documented:

    AI agent / assistantnot documented

    No AI agent stated; 'Next Best Channel' and 'Churn Prediction' listed as Coming Soon

Personalization4 of 4 documented
  • Yes:

    Segmentation

    'Tags are by far the simplest and fastest way to segment a database'; behavioral and geographic segments

  • Yes:

    Dynamic content

    'Use information from your database to display customized content'

  • Yes:

    Personalization variables

    Variables like 'Hi, !fname!' convert to personalized greetings; merge tags in transactional templates

  • Yes:

    Behavioral targeting

    Behavioral segmentation and segments created from report results; contacts sorted by on-site behavior

Analytics4 of 4 documented
  • Yes:

    Opens & clicks

    Campaign report opens, clicks, bounces, unsubscribes, spam complaints, updated 'almost in real time'

  • Partial:

    Conversion trackingpartial

    E-commerce Tracking 360º tracks store visits and conversion goals; requires plugin/catalog sync; e-commerce features from Pro

  • Yes:

    Campaign reporting

    Behavioral and geographic report data, segment creation from results, automation statistics

  • Partial:

    Deliverability analyticspartial

    Transactional 'Track every send, delivery, and opening in one place'; bounce/complaint quality metrics; no inbox-placement reporting stated

Developer features5 of 5 documented
  • Yes:

    API

    API Marketing: 'Send campaigns, edit contacts, access report's data'; API access listed in Base plan

  • Yes:

    SMTP API

    Transactional API v2 plus 'Flexible API and SMTP relay'

  • Yes:

    Webhooks

    Webhooks listed among API v3 capabilities; automations can call external integrations via webhooks

  • Yes:

    SDKs / client libraries

    Official PHP, Java and Python clients ('E-goi Php Client') on E-goi GitHub; repos marked Release Candidate

  • Yes:

    Public API docs

    Public docs for API Marketing, Transactional, Registered and Track&Engage

Marketing platform6 of 7 documented
  • Partial:

    CRMpartial

    CDP 'single customer view' profiles with sales upsell view; phygital/CDP tracking in Corporate plan; no deals/pipeline CRM stated

  • Yes:

    Signup forms

    'Forms and Surveys' with 'integrated forms and efficient reports'

  • Yes:

    Popups

    Base plan includes 'landing pages and pop-up creation'

  • Yes:

    Landing pages

    'All our plans include the landing page creation feature.'

  • Not documented:

    Chatbotsnot documented

    WhatsApp 'received' automation trigger can drive replies; no chatbot product stated

  • Yes:

    SMS

    SMS Marketing channel; 'SMS packs are purchased separately' (native channel; credits billed separately)

  • Yes:

    Other channels

    WhatsApp Marketing, web and app push, Voice & IVR, social media automation

E-commerce5 of 5 documented
  • Yes:

    Store integrations

    Shopify, WooCommerce, Magento, PrestaShop, VTEX via plugins: 'We have integrations for almost all e-commerce plugins!'

  • Partial:

    Cart recoverypartial

    'automatic email or SMS streams to your visitors who haven't finished shopping'; abandoned cart among Pro-plan e-commerce features

  • Partial:

    E-commerce automationpartial

    Triggers for purchases, abandoned carts, item views, price drops, back-in-stock; full access Pro and Corporate

  • Partial:

    Purchase trackingpartial

    E-commerce Tracking 360º with catalog and contact sync; e-commerce features from Pro plan

  • Partial:

    Product recommendationspartial

    NBO AI product suggestions from purchasing behavior; advanced predictive AI Corporate only

Features checked 10 September 2026 · from vendor documentation and official feature pages.

AI & agent readiness · checked 2026-09-10

E-goi and AI agents

15/100Emerging
  • MCP server
    No MCP server found.
    0/45
  • Official agent skills
    None found.
    0/10
  • AI assistant apps
    No listing in Claude, ChatGPT or other assistant directories found.
    0/20
  • AI-friendly docs10/15
  • Built-in AI features
    AI email generation, AI content optimization (partial), AI segmentation (partial), AI campaign recommendations (partial)
    5/10

Scored 0–100 from public evidence: an official MCP server weighs most (40, +5 when hosted), then official agent skills, AI assistant apps, AI-friendly docs and built-in AI features. "Not found" means we couldn't locate it on E-goi's public pages or the official MCP registry, not that it can't exist. This is context, never part of the Deliverability Score.

Captured from the vendor website

E-goi in screenshots

E-goi website: homepage hero section

E-goi homepage, August 2026

Source: vendor website · 22 August 2026

E-goi website: email marketing product page

Email marketing product page

Source: vendor website · 22 August 2026

Independent review platforms — shown as context; never part of our measured Deliverability Score

What users say

Trustpilot

3.7/5

1 reviews

Checked 10 September 2026

G2

4.6/5

82 reviews

Checked 10 September 2026

Capterra

4.9/5

145 reviews

Checked 10 September 2026

Weighted average 4.8/5 across 228 reviews.Limited review base

Trustpilot counts for half of the average: it is an open platform where businesses can't remove negative reviews. G2 and Capterra share the other half, and a platform with fewer than 100 reviews counts proportionally less.

Same primary category, from our catalog

Alternatives to E-goi

Selected by catalog rule — same primary category, same depth tier first, then catalog demand order. Never hand-picked.

Generated from our datasets — every value verified and dated

Frequently asked questions

What is E-goi?

E-goi is an email marketing service in the InboxRatio catalog, also covering omnichannel marketing. Its regional focus is Europe and Brazil.

Does E-goi document its deliverability capabilities?

E-goi documents 14 of the 17 deliverability capabilities we audit every vendor for (authentication help, IP management, list hygiene, reputation tooling). This audits what the vendor documents — it is separate from our measured Deliverability Score, and undocumented items are themselves a signal. How we read vendor claims.

What do users say about E-goi?

Across 228 reviews on Trustpilot, G2 and Capterra, E-goi averages 4.8/5, with Trustpilot counting for half of the average. User ratings are shown as context only — never part of our measured Deliverability Score.

Has E-goi's deliverability been tested by InboxRatio?

Not yet — E-goi is in the queue for Cycle 0, our first seed-list test cycle across the whole catalog. We publish measured inbox-placement results only after a completed cycle, so this profile carries no Deliverability Score until then. How we test.

What are the main E-goi alternatives?

From our catalog, the closest alternatives are Acumbamail, EmailOctopus and Benchmark Email — services sharing E-goi's primary category (email marketing), selected by a neutral catalog rule, never hand-picked.