Catalog entry · InboxRatio Editorial
GetResponse
GetResponse is an email marketing and marketing automation platform that has grown omnichannel features around its email core. A large share of its measured European demand comes from its home market, Poland. We confirmed getresponse.com serves the platform homepage directly in August 2026.
Its pricing page was geo-locked to EUR with no USD option in our capture, so face values are recorded: Starter costs €16/month with the list slider at exactly 1,000 contacts and unlimited sends, though only one custom automation workflow is included at that tier (unlimited workflows start at Marketer, €54/month). No free plan exists; the trial runs 14 days. Against that €16 entry price, the tier covering unlimited automation, API access, and branding removal is Marketer at €54/month — API and branding-removal availability verified 20 August 2026 from the plan comparison table. Pricing checked 19 August 2026. GetResponse flattens with scale: Marketer is one of the priciest functional tiers at 1,000 contacts (€54/month) but drops below the category median at 50,000 contacts (€319/month, versus $413–$720 for several USD rivals) — multi-volume capture, 21 August 2026.
Deliverability: not yet tested. GetResponse is in the queue for our seed-list test cycle; the protocol is documented in how we test, and measured results publish to the email deliverability ranking.
From our pricing dataset
Pricing at a glance
| Tier | Monthly price | What's included |
|---|---|---|
| Starter | €16/mo | 1,000 contacts · unlimited emails |
| Marketer | €54/mo | 1,000 contacts · unlimited emails |
| Creator | €62/mo | 1,000 contacts · unlimited emails |
| Enterprise | Custom | — |
Functional tier
Marketer at €54/mo is the cheapest GetResponse tier with automation workflows, API access, and vendor-branding removal all included.
Pricing checked 19 August 2026 · monthly billing, prices as shown by the vendor.
From our feature dataset
Deliverability capabilities audit
The 17 deliverability capabilities we check every vendor for — authentication help, IP management, list hygiene, and reputation tooling. This audits what GetResponse documents; it is separate from our tested deliverability ranking.
9 of 17 documented capabilities
- Yes:
SPF assistance
'What is SPF and how to configure it?' help doc
- Yes:
DKIM setup
'What is DKIM and how to configure it?' help doc; custom DKIM domain strongly advised
- Yes:
DMARC support
'How to send DMARC-compliant mail?' + DMARC configuration help docs
- Partial:
Dedicated IPpartial
Dedicated IP + dedicated sending domain included on Enterprise (Max) only
- Not documented:
Shared IP poolsnot documented
Shared-pool policy not stated in fetched sources
- Not documented:
IP warmingnot documented
Product-level warmup tooling not stated (blog discusses warmup generically)
- Not documented:
Automated warmupnot documented
Not stated in fetched sources
- Not documented:
IP pools managementnot documented
Not stated in fetched sources
- Yes:
Bounce management
'GetResponse automatically handles bounces, unsubscribes, and spam complaints'
- Partial:
Suppression listspartial
Automatic handling of bounces/unsubscribes; standalone suppression-list management not stated
- Yes:
Complaint management
Spam complaints handled automatically
- Not documented:
Feedback loop handlingnot documented
FBL not explicitly stated
- Not documented:
Reputation monitoringnot documented
Customer-facing reputation monitoring not stated
- Not documented:
Blacklist monitoringnot documented
Not stated in fetched sources
- Partial:
Deliverability analyticspartial
Deliverability check help doc + 'From domain status' indicator
- Not documented:
Deliverability consultingnot documented
Not stated in fetched sources
- Yes:
Domain authentication guidance
Full SPF/DKIM/DMARC configuration help-doc set + sending-domain status page
Items marked — are not documented by the vendor. In this category, silence is itself a signal. How we read vendor claims: methodology.
From our feature dataset
GetResponse feature matrix
What the vendor documents, category by category. ◐ marks tier-gated or limited capabilities; — means the vendor does not document it.
Email6 of 6 documented
- Yes:
Marketing campaigns
'Email marketing & automation tools that scale with you'
- Partial:
Transactional emailpartial
'API or SMTP-triggered transactional emails'; Transactional-emails API row is Enterprise-only in compare table
- Partial:
SMTP relaypartial
SMTP-triggered transactional sending, Enterprise-gated
- Yes:
Bulk sending
Unlimited sends on all plans at listed contact volumes
- Yes:
Email templates
'various templates designed for different marketing goals'
- Yes:
Drag-and-drop editor
'easy drag-and-drop tool'
Automation5 of 6 documented
- Yes:
Email sequences
Autoresponders — 'automated emails sent to your subscribers on predefined conditions'
- Yes:
Drip campaigns
Autoresponder series
- Yes:
Event-based automation
'Engage when your customers take action on your website — watch a video, log in'
- Yes:
Behavioral automation
Action-based triggering
- Partial:
Workflow builderpartial
'visual drag-and-drop automation' builder; Starter limited to 1 custom workflow, unlimited from Marketer
- Not documented:
Conditional logicnot documented
Branching not explicitly stated on fetched page
AI3 of 6 documented
- Yes:
AI email generation
AI email generator — 'Create engaging and industry-optimized emails faster than ever'
- Not documented:
AI subject linesnot documented
Not stated on fetched page
- Yes:
AI content optimization
Perfect Timing — 'emails are delivered suited to your audience's time'
- Not documented:
AI segmentationnot documented
Not stated on fetched page
- Yes:
AI campaign recommendations
'displaying timely product recommendations'
- Not documented:
AI agent / assistantnot documented
Not stated on fetched page
Personalization2 of 4 documented
- Yes:
Segmentation
'data-based segments of customers sharing traits'
- Not documented:
Dynamic contentnot documented
Not stated on fetched page
- Not documented:
Personalization variablesnot documented
Not stated on fetched page
- Yes:
Behavioral targeting
'Adjust triggering to your audience'
Analytics4 of 4 documented
- Yes:
Opens & clicks
'Track your emails' open and click-through rates'
- Yes:
Conversion tracking
'Monitor order history and revenue in one intuitive dashboard'
- Yes:
Campaign reporting
'automated reports to gather critical data'
- Partial:
Deliverability analyticspartial
'How good is your email deliverability?' help doc for checking account deliverability; 99% platform deliverability claim
Developer features3 of 5 documented
- Yes:
API
'API' row available on all four plans in compare-all-plans table
- Partial:
SMTP APIpartial
Transactional SMTP Enterprise-only
- Not documented:
Webhooksnot documented
Not stated on fetched pages
- Not documented:
SDKs / client librariesnot documented
Not stated on fetched pages
- Yes:
Public API docs
'Learn how to integrate your software with GetResponse' — public integration docs
Marketing platform6 of 7 documented
- Not documented:
CRMnot documented
Not stated on fetched page
- Yes:
Signup forms
'easy-to-create forms gathering the data you need'
- Yes:
Popups
'eyecatching popups in various formats'
- Yes:
Landing pages
'Create landing pages showing what you have to offer'
- Yes:
Chatbots
'easily embedded direct chats'
- Yes:
SMS
'automatically triggered SMS campaigns'
- Yes:
Other channels
Web push notifications + webinars (Creator plan) + website builder
E-commerce5 of 5 documented
- Yes:
Store integrations
'Connect your online store to GetResponse with one click'
- Yes:
Cart recovery
'automatically triggered abandoned cart reminders'
- Yes:
E-commerce automation
Cart/purchase-triggered automation (cart recovery on Marketer+)
- Yes:
Purchase tracking
Order history and revenue monitoring
- Yes:
Product recommendations
'data-based recommendations' for shopping personalization
Features checked 21 August 2026 · from vendor documentation and official feature pages.
Captured from the vendor website
GetResponse in screenshots
GetResponse homepage, August 2026
Source: vendor website · 21 August 2026
Homepage "From first visit to loyal buyer" section with email marketing UI
Source: vendor website · 21 August 2026
Independent review platforms — shown as context; never part of our measured Deliverability Score
What users say
Capterra
4.2/5
524 reviews
Checked 21 August 2026
Trustpilot
4.3/5
1,023 reviews
Checked 21 August 2026
Weighted average 4.3/5 across 1,547 reviews.Substantial review base
Shown as independent context — never part of our measured Deliverability Score
What others say about deliverability
Across 76,801 test emails GetResponse scored 89/100 with 76.89% inbox placement, 20.84% spam and 2.27% lost, ranking 15th of 23 providers, with its weakest inbox rate at Gmail (73.07%).
Reports a headline inbox placement of about 83% for GetResponse from a 10,000-email test (data attributed to Email Deliverability Report), describing its deliverability as comparable to HubSpot and ActiveCampaign; page last updated August 2026.
Long-running independent reviewer's own tests suggest a deliverability rate of 98.5% or higher, broadly consistent with GetResponse's advertised 99% — a notably more positive result than seed-list inbox-placement tests of the platform.
Independent deliverability-tool vendor attributes GetResponse spam placement mainly to sender-side practices (no consent, image-heavy design, poor list hygiene) rather than the platform, and says configuring DKIM in GetResponse gives 'a significant boost' — no platform-level inbox metrics given.
Same primary category, from our catalog
Alternatives to GetResponse
Mailchimp
$$$Email marketing platform with automation and e-commerce email, sold globally; owned by Intuit. The highest-demand service in our catalog.
View profile →
Brevo
$$Email marketing plus transactional email and SMTP relay on one platform; the European demand anchor in our catalog.
View profile →
Constant Contact
$$US-focused email marketing platform — roughly four-fifths of its search demand comes from the United States.
View profile →
Selected by catalog rule — same primary category, same depth tier first, then catalog demand order. Never hand-picked.
Generated from our datasets — every value verified and dated
Frequently asked questions
What is GetResponse?
GetResponse is an email marketing service in the InboxRatio catalog, also covering marketing automation and omnichannel marketing. Its regional focus is Global.
How much does GetResponse cost?
Paid GetResponse plans start at €16/mo (Starter tier), prices as shown by the vendor, last checked 19 August 2026. The cheapest tier with automation, API access and branding removal all included is Marketer at €54/mo.
Does GetResponse document its deliverability capabilities?
GetResponse documents 9 of the 17 deliverability capabilities we audit every vendor for (authentication help, IP management, list hygiene, reputation tooling). This audits what the vendor documents — it is separate from our measured Deliverability Score, and undocumented items are themselves a signal. How we read vendor claims.
What do users say about GetResponse?
Across 1,547 reviews on Capterra and Trustpilot, GetResponse averages 4.3/5 (review-count-weighted). User ratings are shown as context only — never part of our measured Deliverability Score.
Has GetResponse's deliverability been tested by InboxRatio?
Not yet — GetResponse is in the queue for Cycle 0, our first seed-list test cycle across the whole catalog. We publish measured inbox-placement results only after a completed cycle, so this profile carries no Deliverability Score until then. How we test.
What are the main GetResponse alternatives?
From our catalog, the closest alternatives are Mailchimp, Brevo and Constant Contact — services sharing GetResponse's primary category (email marketing), selected by a neutral catalog rule, never hand-picked.