Catalog entry · InboxRatio Editorial
GetResponse: User reviews, pricing & features
GetResponse is an email marketing and marketing automation platform that has grown omnichannel features around its email core. A large share of its measured European demand comes from its home market, Poland. We confirmed getresponse.com serves the platform homepage directly in August 2026.
Its pricing page was geo-locked to EUR with no USD option in our capture, so face values are recorded: Starter costs €16/month with the list slider at exactly 1,000 contacts and unlimited sends, though only one custom automation workflow is included at that tier (unlimited workflows start at Marketer, €54/month). No free plan exists; the trial runs 14 days. Against that €16 entry price, the tier covering unlimited automation, API access, and branding removal is Marketer at €54/month — API and branding-removal availability verified 20 August 2026 from the plan comparison table. Pricing checked 19 August 2026. GetResponse flattens with scale: Marketer is one of the priciest functional tiers at 1,000 contacts (€54/month) but drops below the category median at 50,000 contacts (€319/month, versus $413–$720 for several USD rivals) — multi-volume capture, 21 August 2026.
Measured · September 2026
Our deliverability test
Placement
- Inbox90.9%
- Tabs (Promotions / Updates)4.3%
- Spam0.3%
- Missing4.2%
- Bounced0.3%
By mailbox provider
- Gmail89/100
- Outlook92/100
- Yahoo92/100
From our pricing dataset
Pricing at a glance
| Tier | Monthly price | What's included |
|---|---|---|
| Starter | €16/mo | 1,000 contacts · unlimited emails |
| Marketer | €54/mo | 1,000 contacts · unlimited emails |
| Creator | €62/mo | 1,000 contacts · unlimited emails |
| Enterprise | Custom | — |
Functional tier
Marketer at €54/mo is the cheapest GetResponse tier with automation workflows, API access, and vendor-branding removal all included.
Pricing checked 19 August 2026 · monthly billing, prices as shown by the vendor.
From our feature dataset
Deliverability capabilities audit
The 17 deliverability capabilities we check every vendor for — authentication help, IP management, list hygiene, and reputation tooling. This audits what GetResponse documents; it is separate from our tested deliverability ranking.
14 of 17 documented capabilities
- Yes:
SPF assistance
'What is SPF and how to configure it?' help doc
- Yes:
DKIM setup
'What is DKIM and how to configure it?' help doc; custom DKIM domain strongly advised
- Yes:
DMARC support
'How to send DMARC-compliant mail?' + DMARC configuration help docs
- Partial:
Dedicated IPpartial
Dedicated IP + dedicated sending domain included on Enterprise (Max) only
- Yes:
Shared IP pools
'In a shared IP environment, multiple senders use the same IP address... Pooling increases email volume, which can stabilize the reputation of small senders'; MAX customers 'can choose between shared and dedicated IPs'
- Partial:
IP warmingpartial
GetResponse MAX only: 'Assisted IP Warmup service for qualified customers' with 'expert support while you warm up your IP'
- Partial:
Automated warmuppartial
GetResponse MAX (qualified customers): dedicated-IP threshold auto-adjusts; 'remaining messages... automatically delivered from our high-quality shared IP pool. The level will be adjusting over time until your IP is warmed'
- Not documented:
IP pools managementnot documented
- Yes:
Bounce management
'GetResponse automatically handles bounces, unsubscribes, and spam complaints'
- Partial:
Suppression listspartial
Automatic handling of bounces/unsubscribes; standalone suppression-list management not stated
- Yes:
Complaint management
Spam complaints handled automatically
- Not documented:
Feedback loop handlingnot documented
- Partial:
Reputation monitoringpartial
GetResponse MAX only: 'The IP address and domain reputation are constantly monitored by your dedicated Customer Experience Manager'
- Not documented:
Blacklist monitoringnot documented
- Partial:
Deliverability analyticspartial
Deliverability check help doc + 'From domain status' indicator
- Partial:
Deliverability consultingpartial
GetResponse MAX only: dedicated Customer Experience Manager + warm-up experts who 'help you manage your relationship with all ISPs and strengthen your IP reputation'
- Yes:
Domain authentication guidance
Full SPF/DKIM/DMARC configuration help-doc set + sending-domain status page
Items marked — are not documented by the vendor. In this category, silence is itself a signal. How we read vendor claims: methodology.
From our feature dataset
GetResponse feature matrix
What the vendor documents, category by category. ◐ marks tier-gated or limited capabilities; — means the vendor does not document it.
Email6 of 6 documented
- Yes:
Marketing campaigns
'Email marketing & automation tools that scale with you'
- Partial:
Transactional emailpartial
'API or SMTP-triggered transactional emails'; Transactional-emails API row is Enterprise-only in compare table
- Partial:
SMTP relaypartial
SMTP-triggered transactional sending, Enterprise-gated
- Yes:
Bulk sending
Unlimited sends on all plans at listed contact volumes
- Yes:
Email templates
'various templates designed for different marketing goals'
- Yes:
Drag-and-drop editor
'easy drag-and-drop tool'
Automation6 of 6 documented
- Yes:
Email sequences
Autoresponders — 'automated emails sent to your subscribers on predefined conditions'
- Yes:
Drip campaigns
Autoresponder series
- Yes:
Event-based automation
'Engage when your customers take action on your website — watch a video, log in'
- Yes:
Behavioral automation
Action-based triggering
- Partial:
Workflow builderpartial
'visual drag-and-drop automation' builder; Starter limited to 1 custom workflow, unlimited from Marketer
- Yes:
Conditional logic
Workflow condition elements have 'if yes' (green) and 'if no' (red) connectors that branch contacts; plus Splitter percentage split
AI5 of 6 documented
- Yes:
AI email generation
AI email generator — 'Create engaging and industry-optimized emails faster than ever'
- Partial:
AI subject linespartial
'Get more opens from AI-optimized subject lines' (AI subject line generator for newsletters, autoresponders, automation messages); AI Email Generator 'Available for all paid GetResponse plans' (not Free)
- Yes:
AI content optimization
Perfect Timing — 'emails are delivered suited to your audience's time'
- Not documented:
AI segmentationnot documented
- Yes:
AI campaign recommendations
'displaying timely product recommendations'
- Partial:
AI agent / assistantpartial
Official MCP server (GetResponse MCP Server) lets external AI assistants act on the account; no native in-product agent documented
Personalization4 of 4 documented
- Yes:
Segmentation
'data-based segments of customers sharing traits'
- Yes:
Dynamic content
'dynamic content to send relevant and highly-personalized emails based on your customers' preferences and actions' — different images/text or product recommendations per recipient
- Yes:
Personalization variables
Merge words e.g. [[firstname]], [[email]], geo and date fields, with fallback text and case modes
- Yes:
Behavioral targeting
'Adjust triggering to your audience'
Analytics4 of 4 documented
- Yes:
Opens & clicks
'Track your emails' open and click-through rates'
- Yes:
Conversion tracking
'Monitor order history and revenue in one intuitive dashboard'
- Yes:
Campaign reporting
'automated reports to gather critical data'
- Partial:
Deliverability analyticspartial
'How good is your email deliverability?' help doc for checking account deliverability; 99% platform deliverability claim
Developer features4 of 5 documented
- Yes:
API
'API' row available on all four plans in compare-all-plans table
- Partial:
SMTP APIpartial
Transactional SMTP Enterprise-only
- Yes:
Webhooks
Webhooks send 'real-time data from GetResponse to any other platform' — events incl. message opened, link clicked, contact subscribed/unsubscribed; retries on failure
- Not documented:
SDKs / client librariesnot documented
- Yes:
Public API docs
'Learn how to integrate your software with GetResponse' — public integration docs
Marketing platform6 of 7 documented
- Not documented:
CRMnot documented
- Yes:
Signup forms
'easy-to-create forms gathering the data you need'
- Yes:
Popups
'eyecatching popups in various formats'
- Yes:
Landing pages
'Create landing pages showing what you have to offer'
- Yes:
Chatbots
'easily embedded direct chats'
- Yes:
SMS
'automatically triggered SMS campaigns'
- Yes:
Other channels
Web push notifications + webinars (Creator plan) + website builder
E-commerce5 of 5 documented
- Yes:
Store integrations
'Connect your online store to GetResponse with one click'
- Yes:
Cart recovery
'automatically triggered abandoned cart reminders'
- Yes:
E-commerce automation
Cart/purchase-triggered automation (cart recovery on Marketer+)
- Yes:
Purchase tracking
Order history and revenue monitoring
- Yes:
Product recommendations
'data-based recommendations' for shopping personalization
Features checked 10 September 2026 · from vendor documentation and official feature pages.
AI & agent readiness · checked 2026-09-10
GetResponse and AI agents
73/100AI-nativeOfficial MCP server · hosted, connect by URL
AI agents and assistants can work with GetResponse directly through GetResponse MCP Server: manage contacts, lists, newsletters and AI campaigns; read campaign statistics
- MCP serverOfficial.45/45
- Official agent skillsgetresponse-newsletter-skill (Agent Skills (SKILL.md; skills.sh, Claude))10/10
- AI assistant appsNo listing in Claude, ChatGPT or other assistant directories found.0/20
- AI-friendly docs10/15
- Built-in AI featuresAI email generation, AI content optimization, AI campaign recommendations, AI subject lines (partial), AI agent / assistant (partial)8/10
Scored 0–100 from public evidence: an official MCP server weighs most (40, +5 when hosted), then official agent skills, AI assistant apps, AI-friendly docs and built-in AI features. "Not found" means we couldn't locate it on GetResponse's public pages or the official MCP registry, not that it can't exist. This is context, never part of the Deliverability Score.
Captured from the vendor website
GetResponse in screenshots
GetResponse homepage, August 2026
Source: vendor website · 21 August 2026
Homepage "From first visit to loyal buyer" section with email marketing UI
Source: vendor website · 21 August 2026
Independent review platforms — shown as context; never part of our measured Deliverability Score
What users say
Trustpilot
4.3/5
1,023 reviews
Checked 21 August 2026
G2
4.3/5
1,141 reviews
Checked 10 September 2026
Capterra
4.2/5
524 reviews
Checked 21 August 2026
Weighted average 4.3/5 across 2,688 reviews.Substantial review base
Trustpilot counts for half of the average: it is an open platform where businesses can't remove negative reviews. G2 and Capterra share the other half, and a platform with fewer than 100 reviews counts proportionally less.
Same primary category, from our catalog
Alternatives to GetResponse
Mailchimp
$$$Email marketing platform with automation and e-commerce email, sold globally; owned by Intuit. The highest-demand service in our catalog.
View profile →
Brevo
$$Email marketing plus transactional email and SMTP relay on one platform; the European demand anchor in our catalog.
View profile →
Constant Contact
$$US-focused email marketing platform — roughly four-fifths of its search demand comes from the United States.
View profile →
Selected by catalog rule — same primary category, same depth tier first, then catalog demand order. Never hand-picked.
Generated from our datasets — every value verified and dated
Frequently asked questions
What is GetResponse?
GetResponse is an email marketing service in the InboxRatio catalog, also covering marketing automation and omnichannel marketing. Its regional focus is Global.
How much does GetResponse cost?
Paid GetResponse plans start at €16/mo (Starter tier), prices as shown by the vendor, last checked 19 August 2026. The cheapest tier with automation, API access and branding removal all included is Marketer at €54/mo.
Does GetResponse document its deliverability capabilities?
GetResponse documents 14 of the 17 deliverability capabilities we audit every vendor for (authentication help, IP management, list hygiene, reputation tooling). This audits what the vendor documents — it is separate from our measured Deliverability Score, and undocumented items are themselves a signal. How we read vendor claims.
What do users say about GetResponse?
Across 2,688 reviews on Trustpilot, G2 and Capterra, GetResponse averages 4.3/5, with Trustpilot counting for half of the average. User ratings are shown as context only — never part of our measured Deliverability Score.
Has GetResponse's deliverability been tested by InboxRatio?
Yes — GetResponse was measured in our seed-list deliverability test on 5 September 2026. Results publish to the email deliverability ranking; the full protocol is documented in our methodology. How we test.
What are the main GetResponse alternatives?
From our catalog, the closest alternatives are Mailchimp, Brevo and Constant Contact — services sharing GetResponse's primary category (email marketing), selected by a neutral catalog rule, never hand-picked.