Catalog entry · InboxRatio Editorial
Positive User (formerly Sarbacane)
Positive User is the 2026 rebrand of Sarbacane, the French-anchor email marketing platform in our catalog — nearly all of its measured demand comes from Europe, led by France. We confirmed the rebrand at source in August 2026: sarbacane.com returns a permanent redirect to user.com, where the company announces "Sarbacane devient Positive User" as part of the Positive Group. Our demand figure was measured against the old Sarbacane brand, so post-rebrand search volume remains to be re-verified, as does pricing at our normalization volumes — no price level is assigned yet.
Deliverability: not yet tested. We publish placement numbers only after running our own seed-list cycle — the method is on the how we test page — and tested services appear in the email deliverability ranking.
Captured from the vendor website
Positive User in screenshots
Sarbacane homepage, August 2026 — sarbacane.com now redirects to user.com/fr after the Positive User rebrand
Source: vendor website · 21 August 2026
Positive User page section on the Positive group offering
Source: vendor website · 21 August 2026
Independent review platforms — shown as context; never part of our measured Deliverability Score
What users say
Capterra
4.5/5
31 reviews
Checked 21 August 2026
Trustpilot
4.8/5
343 reviews
Checked 21 August 2026
Weighted average 4.8/5 across 374 reviews.Limited review base
Same primary category, from our catalog
Alternatives to Positive User
Campaign Monitor
Email marketing platform operating as Campaign Monitor by Marigold; domain unchanged under its current owner.
View profile →
MailUp
Italian-anchor email marketing platform with SMTP sending, owned by TeamSystem S.p.A.
View profile →
CleverReach
DACH-anchor email marketing platform from CleverReach GmbH & Co. KG; nearly all measured demand is European.
View profile →
Selected by catalog rule — same primary category, same depth tier first, then catalog demand order. Never hand-picked.
Generated from our datasets — every value verified and dated
Frequently asked questions
What is Positive User?
Positive User is an email marketing service in the InboxRatio catalog. Its regional focus is Europe.
What do users say about Positive User?
Across 374 reviews on Capterra and Trustpilot, Positive User averages 4.8/5 (review-count-weighted). User ratings are shown as context only — never part of our measured Deliverability Score.
Has Positive User's deliverability been tested by InboxRatio?
Not yet — Positive User is in the queue for Cycle 0, our first seed-list test cycle across the whole catalog. We publish measured inbox-placement results only after a completed cycle, so this profile carries no Deliverability Score until then. How we test.
What are the main Positive User alternatives?
From our catalog, the closest alternatives are Campaign Monitor, MailUp and CleverReach — services sharing Positive User's primary category (email marketing), selected by a neutral catalog rule, never hand-picked.