Catalog entry · InboxRatio Editorial

SendPulse

SendPulse is a multi-channel marketing platform whose catalog-relevant products are email marketing and transactional SMTP sending; our measured demand for the brand includes notable European and Latin American components. sendpulse.com served the platform homepage directly when we verified it in August 2026, and the service runs through both of our test protocol lines.

Pricing is geo-served in EUR with no USD switch, so we record face values. The marketing Standard tier is €16/month at exactly 1,000 subscribers with unlimited emails, and a free plan sends up to 15,000 emails per month. On the SMTP product page, the Basic tier at our 50,000-email transactional volume is €14.85/month. Pricing checked 19 August 2026. The SMTP curve steepens past Basic's range: €14.85/month at 50,000 emails is the second-cheapest functional tier we captured, but 100,000 emails requires Pro at €69.85/month and 500,000 requires Enterprise at €259.86/month, both mid-pack for their volumes (multi-volume capture, 21 August 2026).

Deliverability: not yet tested. Placement figures on this site come exclusively from our own seed-list tests (how we test); once SendPulse completes a cycle, its score joins the email deliverability ranking.

From our pricing dataset

Pricing at a glance

Email Marketing
Tier	Monthly price	What's included
Free	€0/mo	15,000 emails/mo
Standard	€16/mo	1,000 contacts · unlimited emails
Pro	€19.20/mo	1,000 contacts · unlimited emails
Enterprise	Custom	—

Transactional Email
Tier	Monthly price	What's included
Basic (Free 12K)	€0/mo	12,000 emails/mo
Basic	€14.85/mo	50,000 emails/mo
Pro	€69.85/mo	100,000 emails/mo
Enterprise	€259.86/mo	500,000 emails/mo

Functional tier

Standard at €16/mo is the cheapest SendPulse tier with automation workflows, API access, and vendor-branding removal all included.

Pricing checked 19 August 2026 · monthly billing, prices as shown by the vendor.

From our feature dataset

Deliverability capabilities audit

The 17 deliverability capabilities we check every vendor for — authentication help, IP management, list hygiene, and reputation tooling. This audits what SendPulse documents; it is separate from our tested deliverability ranking.

13 of 17 documented capabilities

Yes:
SPF assistance
'Set up an SPF record' + email authentication KB docs
Yes:
DKIM setup
'Set up a DKIM signature' KB doc
Yes:
DMARC support
'Set up DMARC policy record' KB doc
Yes:
Dedicated IP
Dedicated IP offered — 'a good choice if your monthly sending volume amounts to more than 50,000 emails'
Partial:
Shared IP poolspartial
Shared IPs are the default (dedicated IP described as single-sender alternative); pool policy not detailed
Yes:
IP warming
IP warm-up guidance: clean list, segment, send consistently to ramp a new dedicated IP
Not documented:
Automated warmupnot documented
Automated warmup tooling not stated
Not documented:
IP pools managementnot documented
Not stated in fetched sources
Yes:
Bounce management
'Hard-bounced addresses are added to the list of incorrect addresses' and excluded from future sends

Yes:
Suppression lists
Automatic suppression list (unsubscribes + spam-markers); 'algorithm compares recipients... if email addresses match, the email won't be sent'
Yes:
Complaint management
Marking an email as spam auto-adds the address to the suppression list
Partial:
Feedback loop handlingpartial
Spam-marks trigger automatic suppression (mailbox-provider feedback implied); FBL not named
Partial:
Reputation monitoringpartial
Sender-reputation guidance docs ('High Sender Reputation Starter Pack'); no monitoring dashboard stated
Not documented:
Blacklist monitoringnot documented
Not stated in fetched sources
Partial:
Deliverability analyticspartial
Delivery/error reports + email verification tool
Not documented:
Deliverability consultingnot documented
Not stated in fetched sources
Yes:
Domain authentication guidance
'Configure SPF and DKIM for email authentication' + domain authentication KB docs

Items marked — are not documented by the vendor. In this category, silence is itself a signal. How we read vendor claims: methodology.

From our feature dataset

SendPulse feature matrix

What the vendor documents, category by category. ◐ marks tier-gated or limited capabilities; — means the vendor does not document it.

Email6 of 6 documented

Yes:
Marketing campaigns
Bulk email campaigns (15,000/mo on Free)
Yes:
Transactional email
'Transactional Emails' product
Yes:
SMTP relay
SMTP service product
Yes:
Bulk sending
Unlimited emails on paid tiers
Yes:
Email templates
'Over 130 responsive templates'
Yes:
Drag-and-drop editor
'drag-and-drop email builder'

Automation6 of 6 documented

Yes:
Email sequences
Automation 360; Free = basic (5 flows/50 elements/1 event), advanced from Standard
Yes:
Drip campaigns
'series of messages automatically sent'
Yes:
Event-based automation
'Create your own events to start an automated email flow when triggered'
Yes:
Behavioral automation
Event- and data-driven flows with segment filters
Yes:
Workflow builder
Automated flow builder
Yes:
Conditional logic
'use filters to segment by interests, status, and other data' inside flows

AI0 of 6 documented

Not documented:
AI email generationnot documented
Not stated on fetched features page
Not documented:
AI subject linesnot documented
Not stated on fetched features page
Not documented:
AI content optimizationnot documented
Not stated on fetched features page
Not documented:
AI segmentationnot documented
Not stated on fetched features page
Not documented:
AI campaign recommendationsnot documented
Not stated on fetched features page
Not documented:
AI agent / assistantnot documented
Not stated on fetched features page

Personalization3 of 4 documented

Yes:
Segmentation
'Send emails based on gender, location, or particular interests'
Yes:
Dynamic content
Personalized content per subscriber data
Yes:
Personalization variables
'Leverage subscriber data—name, location, or date of birth'
Not documented:
Behavioral targetingnot documented
Not explicitly stated on fetched page

Analytics4 of 4 documented

Yes:
Opens & clicks
'detailed open and click-through statistics'
Yes:
Conversion tracking
'sent messages, conversions, and click-throughs'
Yes:
Campaign reporting
'downloadable sending, delivery, and error reports'
Partial:
Deliverability analyticspartial
Delivery/error reports + Email verifier; no inbox-placement testing stated

Developer features4 of 5 documented

Yes:
API
API on all tiers (comparison-table DOM-verified)
Yes:
SMTP API
SMTP service with API
Yes:
Webhooks
'Transfer data using API or inbound webhooks'
Not documented:
SDKs / client librariesnot documented
Not stated on fetched page
Yes:
Public API docs
Public API integration docs (sendpulse.com/integrations/api)

Marketing platform7 of 7 documented

Yes:
CRM
Built-in CRM product
Yes:
Signup forms
Subscription forms
Yes:
Popups
Pop-ups product
Yes:
Landing pages
'Create websites without writing code' — landing page builder
Yes:
Chatbots
Instagram/WhatsApp/Telegram/Facebook chatbots
Yes:
SMS
Bulk SMS
Yes:
Other channels
Web push notifications + Viber campaigns

E-commerce0 of 5 documented

Not documented:
Store integrationsnot documented
Not stated on fetched features page
Not documented:
Cart recoverynot documented
Not stated on fetched features page
Not documented:
E-commerce automationnot documented
Not stated on fetched features page
Not documented:
Purchase trackingnot documented
Not stated on fetched features page
Not documented:
Product recommendationsnot documented
Not stated on fetched features page

Features checked 21 August 2026 · from vendor documentation and official feature pages.

Captured from the vendor website

SendPulse in screenshots

SendPulse website: homepage hero section — SendPulse homepage, August 2026
Source: vendor website · 21 August 2026

SendPulse website: product/features section — Homepage integrations section with chatbot and CRM product UI
Source: vendor website · 21 August 2026

Independent review platforms — shown as context; never part of our measured Deliverability Score

What users say

Capterra

4.6/5

773 reviews

Checked 21 August 2026

Trustpilot

4.5/5

2,843 reviews

Checked 21 August 2026

Weighted average 4.5/5 across 3,616 reviews.Large review base

Shown as independent context — never part of our measured Deliverability Score

What others say about deliverability

Email Deliverability Report — SendPulse deliverability dataExpert studyunknown
Across 76,163 test emails SendPulse scored 92/100 (tied for top with Mailjet, Campaign Monitor, Sarbacane and Kit) with 77.73% inbox placement, but 20.11% of delivered emails still went to spam and 2.17% were lost, with the weakest inbox rate at iCloud Mail (74.16%).
Capterra — SendPulse user reviewsReview siteunknown
Deliverability-related feedback is mixed: one reviewer credits the email-verification tool with avoiding blocks, another says manual campaign moderation 'can slow down the process a lot, and they don't have a criterion', and a 2023 reviewer complains 'your SMTP connections never work for me any way'.
Email Deliverability Report — SendPulse review (2026/7 test round)Expert study1 July 2026
In the July 2026 test round SendPulse achieved 79.94% inbox, 18.57% spam and 1.49% lost across 10,750 emails, scoring 92 — tied with Campaign Monitor and Postmark, above Mailchimp (91) and Brevo (88).
Stellastra — How to stop SendPulse emails going to spamArticle1 May 2024
Independent cybersecurity firm finds SendPulse spam placement is usually caused by SPF/DKIM misconfiguration — in particular using SendPulse's DKIM keys instead of your own, which produces the 'via sendpulse.com' header and typically lands mail in spam.

Same primary category, from our catalog

Alternatives to SendPulse

Mailchimp

$$$

Email marketing platform with automation and e-commerce email, sold globally; owned by Intuit. The highest-demand service in our catalog.

View profile →

Brevo

Email marketing plus transactional email and SMTP relay on one platform; the European demand anchor in our catalog.

View profile →

Constant Contact

US-focused email marketing platform — roughly four-fifths of its search demand comes from the United States.

View profile →

Selected by catalog rule — same primary category, same depth tier first, then catalog demand order. Never hand-picked.

Generated from our datasets — every value verified and dated

Frequently asked questions

What is SendPulse?

SendPulse is an email marketing service in the InboxRatio catalog, also covering transactional email, smtp provider and omnichannel marketing. Its regional focus is Global.

How much does SendPulse cost?

Paid SendPulse plans start at €14.85/mo (Basic tier), prices as shown by the vendor, last checked 19 August 2026. The cheapest tier with automation, API access and branding removal all included is Standard at €16/mo.

Does SendPulse document its deliverability capabilities?

SendPulse documents 13 of the 17 deliverability capabilities we audit every vendor for (authentication help, IP management, list hygiene, reputation tooling). This audits what the vendor documents — it is separate from our measured Deliverability Score, and undocumented items are themselves a signal. How we read vendor claims.

What do users say about SendPulse?

Across 3,616 reviews on Capterra and Trustpilot, SendPulse averages 4.5/5 (review-count-weighted). User ratings are shown as context only — never part of our measured Deliverability Score.

Has SendPulse's deliverability been tested by InboxRatio?

Not yet — SendPulse is in the queue for Cycle 0, our first seed-list test cycle across the whole catalog. We publish measured inbox-placement results only after a completed cycle, so this profile carries no Deliverability Score until then. How we test.

What are the main SendPulse alternatives?

From our catalog, the closest alternatives are Mailchimp, Brevo and Constant Contact — services sharing SendPulse's primary category (email marketing), selected by a neutral catalog rule, never hand-picked.